FREQUENTLY
ASKED QUESTIONS
Why
Sunbelt Fire?
Since 1983, Sunbelt Fire has been the exclusive E-One fire
apparatus dealer for our territory. Many of our customers
who purchased apparatus from us in the early 1980's are
still our customers today. Why ? Because we form relationships
with our customers, often building into friendships, and
at every stage in the process
we commit to a level of trust that is uncompromised.
Sunbelt Fire will deliver Superior Performance relative
to our mission. Sunbelt Fire will make a Distinctive Impact
on the communities it touches. Our mission statement is:
"To always listen and know our customers' needs in
order to provide them with the best products and service
in the industry."
When
did Sunbelt Fire begin?
In
1983, Sunbelt Fire was founded by Tom McLendon. From the
beginning their focus has been driven by serving the customer
with an emphasis on meaningful relationship building.
What territories are covered by Sunbelt Fire ?
Alabama, Arkansas, Louisiana, Mississippi, the southwestern
portion of Tennessee, and the Florida Panhandle are all
within the Sunbelt Fire region. In 1983, Sunbelt became
an E-One dealer in Alabama and Mississippi. In 1990 they
added Louisiana to the covered territory. In 1993 Shelby
County, Tennessee, became part of Sunbelt Fire's territory,
in 1994, the Florida Panhandle was added, and in 2006, Arkansas
was added as well.
Does Sunbelt Fire offer financial assistance ?
Sunbelt Fire Financial Services is designed to personally
assist each department by analyzing their individual needs
and budgetary requirements, thus maximizing the purchasing
potential. Our Financial Services include: up to 100% financing
available, competitive rates, deferred annual or semi-annual
payments, and several more options. Please see Financial
Services for more information.
Who can purchase from Sunbelt Fire ?
If you are a fire department, government agency,
in emergency management, industry, or even an individual
firefighter, Sunbelt Fire is driven to provide you with
the highest level of customer service. Click
here for the Sunbelt Fire Credit Application.
Where
can your fire apparatus be serviced once purchased?
At
Sunbelt Fire, we understand how important it is to get your
truck back on the road with the quickest turnaround possible.
We listen to your needs, diagnose the problem, and get to
work immediately on the necessary repairs. Sunbelt is a
factory authorized service center for all E-One scheduled
maintenance and warranty repair, and we also service most
other brands of fire apparatus as well. Our technicians
undergo continuous training, testing and EVT certification
to ensure that the latest technology and innovation is applied
to the service of your apparatus. When you need prompt,
honest and reliable service, you can count on Sunbelt Fire.
We are here to see that your vehicles are properly serviced.
We would appreciate the oppurtunity to meet with you personally
to discuss your Fire/EMS, apparatus/equipment needs and
show you how the Sunbelt Fire family will take care of your
needs.
Are replacement parts accessible ?
At Sunbelt Fire we know you need highly customized
parts in a timely and efficient manner. Our vast inventory
and strong relationships with the best vendors in the industry
allow us to secure your needed part quickly, and at the
best possible price.
Are stock units available ?
Sunbelt Fire features an ongoing Stock
Truck program that can be of tremendous value in an
emergency replacement program or for a quicker delivery.
What kind of Breathing Air supplies does Sunbelt Fire offer
?
Sunbelt
Fire is one of the country's top sellers and service providers
of Bauer Air compressors and MSA SCBA's. We offer both on-site
assessments and service for your breathing air equipment.
Does Sunbelt Fire offer Fire Equipment for purchase ?
Fire departments across the South choose Sunbelt
Fire because we represent only the best in Fire
Equipment and turnout gear - MSA, TFT, and Globe, for
example. For your everyday needs we offer a full line of
fire department supplies like:
Akron
- Water Flow Products
Alco-Lite - Ladders
American Firewear - Gloves
Angus - Firehose/Foam
Bauer - Air Compressors
Elkhart - Water Flow Products
Globe - Turnout Gear
Globe - EMS Gear
Globe - Leather Boots
MSA - SCBA's, Gas Detectors, Cairns Fire
Helmets,
Thermal Imaging Cameras
Task Force Tips (TFT) - Water Flow Products
We back the quality of those companies with a comprehensive
depth of product knowledge, and an unwavering commitment
of service to you, our customer. We offer
factory direct support and on-site demonstrations - as well
as many other manufacturers who stand for quality, reliability,
and safety.
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